COVID-19

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PROPERTYMARK GUIDELINES FOR AGENTS

Agents should ask whether any party is showing symptoms or has been asked to self-isolate before going ahead with any viewing, or visits to offices.

Agents should continue to wear face coverings on viewings, valuations and when customers visit the office, although this is no longer enforced.

Agents should encourage clients to continue to wear face coverings on viewings, valuations and visits to the office, although this is no longer enforced.

Where agents do not accompany the visit, they should make sure that both buyers and sellers clearly understand how the viewing should be conducted safely.

All parties viewing a property should wash their hands with soap and water or use hand sanitiser before and after entering properties, to help stop the spread.

Agents should ensure that any keys are appropriately cleaned before releasing to contractors, surveyors or new occupiers.