Privacy Policy

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Introduction

Edwards (Sales and Lettings) Limited respects the privacy of our users and is strongly committed to protecting your privacy online. This policy sets out the basis for how any personal data that you provide to us or we collect, will be handled and processed by Edwards (Sales and Lettings) Limited. For the purpose of the Data Protection Act 1998; the data controller for Edwards (Sales and Lettings) Limited is:

Edwards (Sales and Lettings) Limited
38 Frederick Street, Loughborough
Leicestershire, LE11 3BJ

In this Agreement the following words and expressions shall have the following meanings:
"us", "we", "our", "Edwards" and "Edwards (Sales and Lettings)" refers to Edwards (Sales and Lettings) Limited, company no. 08121878.

Data We Collect

We collect data in the following ways:

In person, in branch

Over the phone

On receipt of emails

Via live web chat

Via our website.

When you use www.helloedwards.co.uk, we automatically log your browser type, your IP address, the country you are from and which pages you view. This information does not contain your name, address or any contact information. We log this information for OUR VIEWING ONLY, and do not sell, rent or share this information with any third-party. This data helps Edwards (Sales and Lettings) retain a high level of content quality and relevance across the website.

If you contact us, we will keep a record of any and all conversations (emails) on our encrypted local server. Again, this information is for OUR VIEWING ONLY and will not be sold, rented or shared with any third-party.

Storage Of Data

No personal or anonymous information that has been gathered or sent to Edwards (Sales and Lettings) will ever be sold, rented or shared with any third-party, other than as detailed below, and will only be available to Edwards (Sales and Lettings) staff.

Third Party Software and System Providers:

BriefYourMarket

Website Hosts and analytics platform providers:

BriefYourMarket

Edwards (Sales and Lettings) shall use reasonable endeavours to ensure that your data is held securely at all times.

Information transmitted over the internet is not completely secure and Edwards (Sales and Lettings) cannot guarantee the security of your data transmitted to our site, making all transmissions at your own risk.

Your rights

The law requires us to tell you about your rights and our obligations to you in regard
to the processing and control of your personal data. We do this now, by requesting
that you read the information provided at http://www.knowyourprivacyrights.org

If you have any questions about this privacy policy, including any requests to
exercise your legal rights, please contact our Data Protection Officer, Clare Edwards at
clare@helloedwards.co.uk